Payment interview Wikimedia Germany

A simple online payment system

"Micropayment supports Wikimedia during transactions for once-only and regular credit card donations.
These donations are largely derived via the online donation campaign in Wikipedia."

Till Mletzko
Lead Fundraising

company presentation Wikimedia Germany

Wikimedia is an association whose aim is to promote free access to knowledge. The Wikipedia website is one of the ten most popular in the world. Your content and that of all other Wikimedia projects are created, improved and distributed by volunteers.

Wikimedia Deutschland
Gesellschaft zur Förderung Freien Wissens e. V.
Tempelhofer Ufer 23/24 | 10963 Berlin
www.wikimedia.de

What are your needs for online payment systems?

"An online payment system must first and foremost be secure. This includes a secure connection and intelligent regulations for the various challenges involved in entering data in online forms. In addition to security, simplicity and speed are decisive requirements in the online world. Online -Transaction has to be quick, easy and convenient. As soon as the donor perceives the process of the transaction as a hurdle, the payment system is not good. In short: A good online payment system is based on the needs of the user. "

What does your company offer its customer and what makes you and your services special?

"Wikipedia is more than a website. It has become part of our everyday life. On the one hand, we promote the people behind Wikipedia, on the other hand, the basic idea beyond the encyclopedia. We are committed to ensuring that knowledge can be freely created, changed and shared with others. 15 years ago, when Wikipedia was founded, this was something unique. At Wikimedia, we want to anchor the principles of free knowledge in society. "

How is Micropayment supporting you in your daily business?

"Micropayment supports Wikimedia in the transaction of one-time and regular credit card donations. Most of these donations come from the online donation campaign on Wikipedia. As part of the donation campaign, up to a thousand credit card transactions are completed every day, which is why there is an efficient technical infrastructure In addition to the technical handling of donations and the constant adaptation of the technical infrastructure to our needs, micropayment also supports us in answering individual inquiries, e.g. why a transaction could not be carried out."