Attention! There are currently mails in circulation, supposedly from Google, which state our mail domain as the sender. Please do not open the links in these mails under any circumstances! Please use the possibility to report these mails as phishing in your Gmail account. Thank you for your cooperation!

Attention! There are currently mails in circulation, supposedly from Google, which state our mail domain as the sender. Please do not open the links in these mails under any circumstances! Please use the possibility to report these mails as phishing in your Gmail account. Thank you for your cooperation!

Attention - phishing emails from Google with our sender in circulation - find out more

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Probleme mit micropayment

Payment glossary

Please note: This payment glossary exists only in the German language.

I have problems with Micropayment. What to do?


No matter what problem you want to contact us with, we will help you with the solution.

You are a buyer?

Are you a buyer and did not receive the ordered item in your online shop that uses our payment solutions? You do not understand a charge on your bank account or phone bill?

Our specially trained team of our customer service will be happy to help. Send us an e-mail, use our chat or call us.

You are website operator?

Are are a website operator and have challenges connected to Micropayment? Do you need support in integrating our payment methods or would you like support for your billing? Give us a call, send us an e-mail or use our chat. We are here for you!